Our employee relocation management services are designed to help you support your people and their families through each stage of their relocation with minimal disruption and maximum efficiency.
We’re Australia’s leading relocation management specialist - we manage more than 25,000 relocations and 21,000 removals a year on behalf of a broad range of corporate and government clients. We focus on all aspects of relocation management, so you can focus on managing your business. Drawing on our relocation expertise, resources, and global logistics networks, we’ll tailor a cost effective and flexible domestic or international relocation solution to meet your organisation’s specific needs.
Our highly consultative approach to managing each client relationship is supported fully by our industry-leading technology and expertise in the areas of account management, procurement, information technology, supplier management and quality assurance.
We’ll take care of all the end-to-end logistics to make sure your people are relocated efficiently and seamlessly. We understand the importance of your employees’ personal wellbeing throughout the relocation process. We offer a full suite of support services to ensure the transition of employees and their families to their new destination is as smooth and effective as possible. We provide everything from itinerary management, accommodation arrangements, removal, and storage management services through to education search programs.
Employee relocation management services we offer:
We understand that supporting individual employees and their families is critical to the success of their relocation. We’re highly experienced at providing tailored relocation management services aimed at supporting people through each phase of their transition process.
About our account management approach
Our account management philosophy is highly consultative and personalised. We’ll provide you with a dedicated Account Manager, who will be your single point of contact for reporting, service delivery monitoring, issues resolution, day-to-day interactions, and contract management. Our Account Managers are very experienced in developing innovative and tailored solutions for our customers. We focus on all aspects of relocation management, so you can focus on managing your business.
Under the leadership of our Account Manager, each relocating employee will be assigned one of our experienced Client Service Managers (CSMs), who will be your employee’s single point of contact throughout the relocation process. Our CSMs invest time up front to understand your employees’ specific needs and concerns with the aim of ensuring the transition to their new location is made as easy for them as possible. With a thorough understanding of our clients’ relocation policies, our CSMs consult with your employees on policy entitlements and procedures and are responsible for managing their relocation end-to-end.