Our Values guide how we deliver

Our Values were shaped with input from our people, capturing what we wanted to preserve and what we wanted to change at Toll. They are relevant for every Toll team member, regardless of division, role or location.

Customer

Customer

We put our customers at the centre of everything

If there is one thing every Toll employee has in common, it’s our customers. They are the very reason we exist. So naturally, they are core to everything we do.

Teamwork

We work together to succeed.

While each of us is responsible for doing our jobs in the best way we possibly can, it’s only when we are connected that we truly succeed. Because we’re stronger together.

Teamwork
Progress

Progress

We are passionate about progress.

It’s our personal passion for what we do that helps make sure our organisation is always ahead. It’s the only way we can be ready for any challenge and every customer demand.

Accountability

We are accountable to one another.

Each and every team member is responsible for making Toll a safer, better place for all of us. It’s how we show we care, and are cared for, and create a fair and thriving work place.

Accountability
Integrity

Integrity

We do the right thing, the right way.

We do what is best for our customers, our peers, and our shareholder. We build trust when we can rely on others doing right, and we do the same.