Helicopter Services

Toll Helicopters is an experienced provider of specialised mission-critical helicopter services and training for Government, Defence, and the civil sector.

What we do

With extensive experience in operations, helicopter maintenance and training, our staff are some of the most highly experienced and well-trained aviation professionals in the country. 

We work with our clients to achieve their mission safely, on time and on budget every time. We lead the field in helicopter emergency medical services, search and rescue operations, airborne law enforcement, training and logistics support – often in remote, inhospitable and challenging locations. Safety is our obsession, we have an enviable safety record, with no accidents or major incidents throughout our operating history.

Our integrated team includes pilots, aircrew, helicopter engineers, safety managers, trainers, and inventory and aviation management specialists.  We have extensive regional and global civil and military helicopter experience and Toll Helicopters is a proud veterans’ employer of choice. 

When it comes to training, The Aeromedical Crewing Excellence (ACE) Training Centre is the most advanced helicopter training capability in Australia for aircrew, aeromedical and aviation specialists. It is a Leonardo Authorised Training Centre with the only OEM-approved AW139 Full Flight Simulator in the Oceania region.

Our helicopter services

Operating under a CASA - approved Air Operator’s Certificate (AOC), Toll Helicopters has extensive industry accreditations to deliver a wide range of helicopter services, such as:

  • emergency patient retrieval and medical transfer
  • search and rescue
  • passenger transfer, including overwater to helidecks
  • logistics support
  • airborne law enforcement
  • covert policing operations
  • surveillance and reconnaissance
  • extensive air and ground training at the world-class ACE Training Centre Facility 

Customers and industries we work with

We deliver the mission-critical needs of many senior customers, including:

  • NSW Health (NSW Ambulance, ACT Ambulance and Newborn and Paediatric Emergency Transport Service NETS)
  • Australian Defence Force
  • Australian Federal Police (AFP)
  • Australian Government departments
  • National and State government fire-fighting agencies
  • Private companies

Operating the Toll Ambulance Rescue Helicopter Service

In January 2017, NSW Health selected Toll to deliver its mission-critical aeromedical services, reflecting our reputation for safe, reliable helicopter services. Every year in NSW and ACT, more than 3,000 flights are needed for emergencies such as car accidents, inter-hospital transfers, and search and rescue missions. We’re proud to be entrusted with these highly valued community services – and in order to meet this demand we operate the largest aeromedical fleet of new purpose-built AW139 helicopters in Australia.

The Aeromedical Crewing Excellence (ACE) Training Centre

The Aeromedical Crewing Excellence (ACE) Training Centre offers state of the art facilities and highly realistic mission technology designed for helicopter pilots, aircrew and specialist personnel training.

Utilising mission simulation technology, our training courses ensure that pilots, aircrew and specialist personnel are equipped with high standards of training and knowledge to be prepared for any mission scenario.  Located at Bankstown Airport in New South Wales, the purpose-built building is equipped with the latest technology and training facilities, including:

  • AW139 Full Flight Level D simulator (the highest fidelity available)
  • Virtual reality Complete Aircrew Training System (CATS)
  • Helicopter underwater escape training (HUET) theatre
  • Land and water winch simulator
  • Purpose built training pool
  • Auditorium

Typical roles

  • Aircrew
  • Pilots
  • Licensed Aircraft Maintenance Engineer (LAME)
  • Flight Instructors / Examiner

We’re always looking for talented people to join our team. So, if you’re interested in future opportunities with us, please join the talent community best suited to you.

As a member of our talent community, you will get a backstage pass to Toll where we’ll share news about our industry, career advice and new job opportunities based on your preferences and location.

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