About Toll City
Within an environment of innovation, Toll City provides the latest in logistics technology and advancements to continually improve our service offering. Our systems include:
- SiTadeL Supply Chain Control Tower — Our award-winning IT platform allows continuous service monitoring and management, enhancing the traceability and visibility of our supply chain at all stages. The system features a mobile application to give drivers a real-time view of transit times, a web application for operations and supplier management, and devices that monitor and trigger event excursions.
- RFID goods tracking — We keep track of thousands of pallets in our warehouses with the use of RFID. When combined with robotics and automation, we are able to have an accurate and complete view of the stock levels inside our warehouse.
- State-of-the-art healthcare logistics hub — Toll City caters to the health industry with a dedicated healthcare hub built against stringent environmental testing and certification. Features include automated high-density storage systems, robust cold chain capabilities with temperature data loggers for the distribution of pharmaceuticals, biologics, vaccines and blood products, humidity control for long-term product storage and more, with stringent quality control checks at every stage.
- Smart cabinet for better storage and traceability — Our smart cabinet is an advanced inventory management capability that allows us to know real-time stock levels on our customers’ premises. It notifies the warehouse once a replenishment is needed and allows us to respond quickly and accurately to our customers’ needs.
Accommodating almost any configuration of technology to support current and future customers, Toll City is equipped to meet the region’s industry and economic demands.
Through careful consideration of customer requirements, we have partnered with developers using the best in technology and systems to promote efficiency and transparency across the supply chain.
Partnering with Toll will deliver you a sustainable, competitive industry edge, all within a wholly owned facility where property rental dynamics are smoothed, allowing you to properly forecast your future costs.
SiTadeL Supply Chain Control Tower
The award-winning broad-spectrum IT platform functions as an information hub and decision support system. It provides end-to-end visibility of our business and facilitates data-driven decision making. Created in-house, Toll is able to control and add additional systems according to the customers’ requirements. Some key features include its risk resilience platform, freight management system, transport management system and native mobile applications.
Smart cabinet for better storage and traceability
Our smart cabinet is an advanced inventory management capability that allows for storage and added security of high-value goods, i.e. implants and medical-grade equipment, with the use of RFID readers. Real-time stock levels are fed to an online application that can be accessed off-site. The system creates an automated system for replenishment according to consumption. It triggers the warehouse once replenishment is needed and allows us to respond quickly and accurately to our customers’ needs.
Automation for improved efficiency
Toll City has a host of innovative technologies that enable us to automate processes, improve efficiencies and create a seamless process for our customers. Automated Guided Vehicles (AGVs), or unmanned Materials Handling Equipment (MHEs), are used in Toll City to provide a safer and more efficient alternative to traditional MHEs. Along with the use of the Shuttle Orbiter System (SOS), a high density storage solution, we are able to store more goods on pallets in a space with lesser floor area as compared to a traditional racking system. Other systems like the Vertical Lift Module (VLM) and the automated pallet inverter were also implemented within Toll City. With the use of internet of things, Toll is able to remotely control systems and respond to situations faster and more efficiently, according to our customers’ requirements.
Using innovative technology like these benefits both our customer and our business – Toll city is designed to accommodate industry-specific technologies and automation for safer, more secure, and faster throughputs for increased productivity to support the demands in the region.
At Toll we pride ourselves on being a value creation partner. Our customer journey begins with collaboration to truly understand your core business, so we can provide a fully customised, logistics solution according to the industry requirements.
Covering more than one million square feet, Toll City is a seven storey warehousing facility (82m tall which equates to the height of a 20 storey office building) that has a gross floor area of over 100,000m², equivalent to the size of 15 football fields - making it one of the largest Toll sites in the world.
Toll City has received a Gold Certification in Leadership in Energy and Environmental Design (LEED). This certification acknowledges Toll’s contribution to the environment and sustainability. LEED initiatives at Toll City reflect our core value of caring for future generations and include responsible choices about architectural components, types of paint and adhesives used, choices on cooling and ventilation and rainwater harvesting.
LEED buildings are on average 25%–30% more energy efficient and are proven to contribute to increased productivity with improved ventilation, temperature control and reduced indoor pollution.
We believe in leaving positive legacies in the communities in which we operate. For Toll City, we worked with our construction partner of choice to improve behavioural safety standards through ‘felt leadership’ principles, and assisted them in improving their risk management approaches for the benefit of those that work for them, and for the company itself.
In the warehouse, we focus a lot on sustainability as well. For example, we have installed fans in non-temperature-controlled warehouses. They are energy efficient and silent and create a cooling effect and increase air circulation in the warehouse. This helps to create a more comfortable working environment for our workers, and they in turn are more productive and efficient.
We are also using a smart LED Intelligent lighting control system - with motion sensor assistance. When there is movement, the lights will turn on. When there is no movement after five minutes, lights change to standby mode at 40%. Another two minutes later, they will change to idle mode.
All these savings and improved productivity will ultimately benefit our customers as savings and improved efficiency are passed on.
At Toll City, we are committed to attracting and retaining the best in the industry. With a current employee base of over 400, our highly trained, dedicated employees facilitate the seamless operation of your logistics business every day.
We consider investing in future talent essential. It is our honour to be involved in a number of programs that encourage the education and professional development of those at the first stages of their career as well as established professionals seeking a career change. Some of the programs we support:
Toll City tours for academia
News & Media
Toll City: a world-class logistics hub takes shape (VIDEO)
Standing at 82 metres high and dominating the southern Singapore skyline, Toll City is in its final stages of construction. As the exterior cladding is added and internally the super-flat floors are…
Toll collaborates with Zebra Technologies to test drive productivity gains
Toll Global Logistics, Toll Group’s specialist contract logistics division, is working with US-based enterprise asset intelligent solutions company Zebra Technologies to trial its latest innovation in…
Talking Logistics in Asia with Nikkei Asia Review
Chris Pearce, Divisional Director/ CEO of Toll Global Logistics, recently spoke with the Nikkei Asian Review – Japan’s leading economic news outlet – on Asian expansion and how Toll is well-positioned…
About the Toll Group