Since its opening in October 2016, Toll’s world-class Aeromedical Crewing Excellence (ACE) Training Centre at Bankstown Airport, Sydney, has set new standards in helicopter training and safety. Now it’s setting new standards in the building industry too, winning the prestigious 2017 Master Builders Association (MBA) award in the Industrial Buildings category.

Our award-winning training centre was described by the MBA judges as being a high tech, high quality facility that provides critical services to the NSW Air Ambulance. The execution of the works has been completed to a high standard in both level of finish and technical execution.’

The design and build was a collaborative process between key stakeholders from Toll’s helicopter and property divisions, Bankstown Airport and Melbourne construction company Qanstruct. “This award is recognition of the combined efforts of many different stakeholders," confirmed Troy Burling, Project Mobilisation Manager.

Experience the very best in technical innovation – all under one roof

The Aeromedical Crewing Excellence (ACE) Training Centre is a Registered Training Organisation that offers world-class training facilities for helicopter pilots, aircrew and specialist personnel, such as air medical teams.  It is also open to the general aviation community and beyond with multiple courses and qualifications available.

The purpose-designed building contains specialist training rooms with world-class simulation and virtual reality technology, a training pool that measures 3.6m deep, a 120 seat auditorium and multiple meeting and classrooms.

The facility includes the latest high fidelity virtual reality integrated crew training simulator, a full flight Level D AW139 Simulator, a winch simulator and Sea State 3 Helicopter Underwater Escape Training (HUET) theatre, positioning itself as the most advanced training centre internationally, providing totally integrated technical and non-technical training.


The ACE Training Centre allows aircrews to rehearse high risk drills under safe, highly realistic and simulated conditions to ensure crews are ready to safely complete these tasks in real-life scenarios. The training is also articulated around innovative ‘human factors’ (non-technical) modules to focus on human decision making processes and teamwork that are critical to safe and successful missions.

Initial courses include using the highly advanced HUET facility offering environmental simulation to deliver training for all crews to equip them to survive a ditching or emergency situation.  Future programs will include aviation, aeromedical and airborne law enforcement centric courses. 

“Our goal was to design and deliver better training, we wanted to improve operational capability and excellence, standardisation and most importantly, safety” said Mark Delany, Executive General Manager Defence and Government.

“The ACE Training Centre programs are innovative and a step change for the world of how we train for EMS. We designed the program first and then we designed the training centre to support the program.”

'Safety first’ for our community

For more than 10 years, Toll has provided safe and reliable helicopter services for our community, particularly in remote locations, including emergency medical services (EMS), search and rescue operations, passenger transfer and logistics support, with no major accidents or incidents across our entire operating history.

Operating in a high-risk environment, we are realistic about the challenges associated with helicopter operations and are committed to continuous improvement and leadership in helicopter training.  Our investment in this new state-of-the-art training centre reflects our dedication to safety.