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In June 2019, Toll celebrated the opening of a new and larger office for our team in central Bangkok, Thailand, with a traditional Thai ceremony and banquet. Fast forward a year, our operations have expanded considerably amid the pandemic. In the last quarter alone, we have seen more than 150 new hires managing a new service capability, and a new Global Forwarding branch in Laem Chabang, about 114km south of Bangkok city.
The branch has been set up to service the three principal provinces within Thailand’s Eastern Economic Corridor1 (EEC) and Prachinburi. With more than 20 industrial estates in that area manufacturing for sectors such as automotive, consumer, and electronics, and its close proximity to the Laem Chabang port2, the opportunities for business growth is exciting. “We want to be the local government’s partner as they implement their Eastern Economic Corridor plan and we want to be ready to enable our customers to move their goods through this channel when the time comes,” says Rajeev Sood, Senior Vice President ASEAN and ISC, Global Forwarding, Toll Group.
At the same time, Toll has been strategically expanding our footprint and operations in Thailand with increased capability like the provision of linehaul services between Bangkok and Chiangmai[CTS1], and the expansion of modern trade services, supported by a Transport Management System and Control Tower for greater visibility and improved efficiency. These systems will allow us to react faster and provide real-time updates to customers, which is increasingly becoming a necessity, especially amid the current challenging times.
The rapid expansion and growth of Toll Group in Thailand over the past three years has been driven by the increasing number of opportunities with multinational brands in the automotive and electronic consumer product industry – teaming up with Toll as their logistics partner across core service capabilities of warehousing, domestic and cross-border transportation, port services, airfreight, ocean freight and customs brokerage.
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The Toll Control Tower in Thailand is linked to our Transport Management System to track ePODs and provide visibility of our vehicles across Thailand, allowing us to react faster, make smarter decisions and improve the efficiency of our fleet with the use of telematics.
“Our customers see the quality in our work and we are thankful that they are referring us to their partners when there is an opportunity. Amid the ongoing pandemic, we are looking for ways to give back to the community and engage further with our customers as we navigate the challenges together,” says Dean Jones, Regional General Manager – Southeast Asia, Global Logistics, Toll Group.
Today, our Thailand team has more than 1000 people who operate from 17 different sites across the country.
For more information about our solutions in Thailand, get in touch with us today.
1 Chonburi, Chachoengsao, and Rayong
2 Laem Chabang seaport is the world’s 21st port by container throughput