Disruption to our services

Media Statement : Disruption to our services

As a precautionary measure, in response to a cyber security incident on Friday, Toll deliberately shut down a number of systems across multiple sites and business units.

Toll IT teams are working closely with global cyber security experts to resolve the issue.

Toll is making progress with our recovery activities to restore our systems and Toll customer-facing applications. 

Our immediate focus is on bringing our systems back online in a controlled and secure manner. Business continuity plans have been activated to maintain customer service and operations. 

Staying focused on customers remains at the forefront of Toll’s priorities as we restore our services and we sincerely apologise for any inconvenience caused. 

We want to thank our customers for their patience and support.




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Media - Group Communications Manager