Toll mining vehicles

Working with one of the world’s largest gold producers, we delivered a seamless and reliable supply chain solution.

The Challenge

Our customer - an Australian gold producer operating in Northern Territory and Western Australia - required the provision of a reliable and seamless supply chain for the delivery of general freight from its suppliers to its mine sites, several being in remote locations.

The Solution

To improve supply chain reliability and service levels, the gold producer enlisted Toll’s help to introduce offsite receipting. The offsite receipting solution we delivered involved checking the supplier goods ordered by our customer at our consolidation depot and receipting them into our customer’s ERP (Enterprise Resource Planning) system before transporting the goods to the customer’s mine sites in Western Australia.

The Results

Our team worked closely with this customer to achieve its clearly defined objectives. Significant effort went into pre-planning and involved identifying opportunities to integrate and streamline processes, with a view to reducing transhipment time at the consolidation depot, and increasing documentation accuracy. The benefits offered by offsite receipting included greater visibility of deliveries through the supply chain, improved packaging and labelling to our customer's standards, a reduction in order fulfilment errors, and quicker availability of orders to the end users.

Contact details

Express Services Customer Service - Road

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Australia

Express Services Customer Service - Rail

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Australia