From our logistics management and freight transport services through to our management of removals and relocations, we’re qualified and accredited to deliver safe, secure and effective services for our customers in China.
As a Group, Toll is committed to delivering optimal logistics solutions for our customers. Part of this commitment is ensuring our services levels are the best they can be and that our services are certified to best-practice industry-based standards, where relevant.
We also strive to build and maintain productive relationship with key industry bodies, often taking a leadership role - particularly in the area of safety, which is a core value for Toll.
We hold ISO quality and environmental management certifications for our logistics services in China including:
- ISO 9001-2008 Quality Management Systems
- ISO 14001:2004 Environmental Management Systems
We are also fully certified to store medical devices.
As specialists in relocation services, we’re affiliated with key international industry associations. Our memberships include:
Our awards in China
As a Group, Toll is deeply committed to being customer focused. Our vision is to be an integral component of our customer’s success – we believe our customer’s success creates our own success. Being recognised by our customers for service excellence is, therefore, particularly rewarding for us.
Awards we’ve received from our customers in China include:
- Best Customer Service, 2015 Johnson & Johnson Customer and Logistics Services event at Ningbo City, won by a TGL Customer Service Senior Account Manager
- Best Distribution Centre, 2015 Johnson & Johnson Customer and Logistics Services, won by our Minhang Regional Distribution Centre
- Johnson & Johnson Logistics Service Award, April 2014
- Continuous Improvement and Support Customer Services – Colgate Palmolive, February 2014
- Hawley and Hazel Logistics Services Award, Shanghai, 2012
- Best Service Award 2012, Shanghai Dream Team International Trading Company, 2
- Johnson & Johnson 3PL Best Warehouse Management Award 2011, won by our Shanghai Distribution Centre
- Johnson & Johnson 3PL Best Customer Service Award 2011, won by our Guangzhou Regional Distribution Centre