Important update on Toll IT Systems
We appreciate the patience of our customers as we continue to we work towards a full reactivation of all of our IT systems
For the latest information regarding parcel bookings, tracking and deliveries please visit MyToll
Delivering a document or parcel through to dangerous goods and bulk commodities, we have the experience, the infrastructure and the global networks to get your freight moving - across towns, across countries and across continents.
Find out more
We provide sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.
From documents and parcels through to critical spare parts and medical supplies our Express Services are designed with our customers in mind, and offer unrivalled access to our domestic and global network.
We have created a suite of Business Services developed through collaboration with our customers; from Data Encryption Service and Information Logistics through to recruitment and relocation services for your staff needs.
I want to move, send or deliver something
I want to find a parcel and or track a shipment
Check on the status of your shipment.
For parcels using the Toll Fast Parcel Service.
For customer logins, calculators, look up tools and more.
I missed a delivery. Toll has left a card. I want to locate and or rearrange a delivery of goods
If you've had a missed delivery, our My Parcel tool enables you to rearrange delivery of your goods.
You should have received a card that will help in locating your delivery. Please have your card handy as you will need the consignment number and card number when accessing the My Parcel tool.
Reschedule my delivery
I want to browse Toll's global service catalogue and or enquire about one or more services
I want to contact Toll to; receive a quote and or service information, locate a parcel or shipment, submit a general enquiry, provide feedback and or escalate an issue
Need something moved, sent or delivered? Or wish to enquire about one or more of our services, please provide detailed information using one of these forms.
Quote or Service Information
Parcel or Shipment delayed? Please access MyToll to check the delivery status. If you are still unable to determine the whereabouts of an expected shipment via MyToll, please provide detailed information using the Find My Parcel or Shipment form.
Find My Parcel or Shipment
Provide us feedback and or escalate an issue about our service, a delivery, customer service and or your engagement with Toll. Your feedback is important to us and will be reviewed.
Not sure what form you need? Browse through all of our contact forms.
For deliveries of freight too large to be delivered in a parcel or satchel – or items that require a rigid container to be protected during transit – we provide B2B and B2C delivery solutions for cartons and boxes.
We offer these services within Australia (same day, overnight, off peak, after hours) and within New Zealand (overnight, same day, off peak and next day intra-island). The maximum consignment weight for domestic (intra and interstate) deliveries in Australia and New Zealand is 250 kilograms per cubic metre.
We also offer express and economy international delivery services for cartons and boxes across our global network. The maximum consignment weight for global (international) deliveries is 200 kilograms per cubic metre.
Please note: restrictions apply for some freight types (including dangerous and hazardous freight, and valuable freight such as gold and antiques). Fragile items – such as picture frames containing glass – should be wrapped with padding before being packed into a rigid container.
Select Next to provide your details and submit your enquiry.