At Toll, we do more than just logistics - we move the businesses that move the world. In Taiwan, we operate dedicated and multi-user warehousing that is humidity-controlled and specialise in eCommerce businesses. Connected to 25 markets globally, there are countless opportunities to learn and make a real impact in shaping our industry’s future. Grow with diverse challenges amongst a friendly and inclusive global culture. Take pride in building relationships that matter, because being connected is at the centre of what makes Toll great – it’s what makes our possibilities endless.
Toll Taiwan operations
Toll operates from 9 warehouse sites and offices in Taiwan. Our services include customised contract logistics solutions, multi-user warehousing, inventory management, cross-docking, customs clearance, reverse logistics, freight forwarding, and value-added services. We also provide a range of transportation options including container haulage, domestic distribution, final mile delivery, and cross border transport.
Key Infrastructure Warehousing 21,321 + m2
Fleet size 2 trucks & 200+ subcontracted trucks
Our typical roles
- Ocean Operations
- Warehouse Operator
- Warehouse Manager
- Freight Officer
- Customer Service
Working at Toll Taiwan
Hello, I’m Kelly, Sales Executive in Taichung. What new tools is Toll using to build client relationships? I reckon there are two. The first is Sales Navigator. Sales Navigator can help sales organizations build better client relationships. The search function is great for exploring strategies and identifying sales leads. I also use the search engine to look up preferred clients. This way, I make use of the search function to complement my own abilities. I’m one of Toll’s specially selected staff for Sales Navigator training, and was proud to be named “One of the Top Active Users”. It covers three regions: Taiwan, Vietnam and South Africa.
The second is LinkedIn. I’m an active LinkedIn user myself. It’s only by using a professional brand image to build my own personal image, and to build more personalized relationships with potential clients, that a real link can be forged. Feel free to take a look at the campaign I created: #TollTollChallenge, a video with over a thousand views! Lastly, at last week’s Mid-Autumn Festival, for example, we presented clients with gifts of mooncakes, so we were able to meet them in person and pass on some of Toll’s ethos and caring approach thanks to this important traditional festival. This way, traditions and new technology combine to form one inseparable ethos.
Hello everyone, I’m Frederick, Vice-President of Toll Global Forwarding in Taiwan. It’s a pleasure today to share our communication methods, the people we deal with, and the tools we use here at Toll. Firstly, the principles we adhere to are respect for professionalism and respect for all colleagues’ opinions. Here, you feel that your opinions are listened to, incorporated in decision-making, and implemented. This results in a positive business approach. As I often say to colleagues, “Your opinion matters”.
Next is the diverse, multicultural nature of the people we deal with. On a conference call, I might encounter colleagues from Singapore, Hong Kong, China, the Netherlands, Indonesia or the US. Everyone comes from different cultures, yet we are generally able to understand and communicate with each other in pursuit of a common objective. While we don’t reach unanimous agreement on every issue, we generally do come to a consensus that allows us to execute our plans. In terms of tools, we make good use of Microsoft Teams, which is similar to the LINE app that’s popular here in Taiwan. You can message people or make cloud calls quickly and at any time, or hold group meetings. With the pandemic going on, looking out for each other by video makes life much warmer.