General Enquiry

If your enquiry is related to a…

  • Parcel or shipment, please use MyToll to check the delivery status. If you are still unable to determine the whereabouts of an expected shipment via MyToll, please provide detailed information and submit a Find my Parcel or Shipment form.
  • Quote, sales or service information, please choose from the ‘Move or deliver something’ or 'Service catalogue' list on the Contact Us page.
  • Missed delivery, If you've had a missed delivery, our My Parcel tool enables you to rearrange delivery of your goods.

This will ensure that your enquiry reaches the relevant customer service area of Toll Group as quickly as possible.

If you would like to contact us about topics not covered above, please provide your details below.


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