Parcels on automated sorting conveyor



SERVICE DISRUPTIONS: Derailments at Tarcoola (SA) and Pine Creek (NT), and Cyclone ITA Nth QLD

Update as at 16 April 2014

Due to derailments at Tarcoola (SA) and Pine Creek (NT), the Rail network is still closed and is at this stage planned to be re-opened on Friday 18 April.

Service across WA and NT are still expected to be impacted as a result of the rail disruptions.

Cyclone ITA: Bruce Highway to Cairns and through Queensland is now open in its entirety.

We will provide updates as further information becomes available.


Due to derailments at Tarcoola (SA) and Pine Creek (NT) services to Perth from Eastern States are not expected to resume until Tuesday 15 April at the earliest.

Service across WA and NT are also expected to be impacted as a result of the rail disruptions

More details to follow.

Cyclone ITA: Services to Far North QLD are expected to be impacted due to cyclone activity.

We will provide updates as further information becomes available.


Toll IPEC is a leading provider of express road freight within Australia with the capability to create customised solution to meet our customers’ freight distribution needs, no matter their size or urgency.

Combining our range of services, we are able to provide our customers with the efficiency and commitment of our experienced staff and ongoing continuous improvement initiatives that enable us to continually strengthen our offering to you and your customers.

As the leading provider of freight solutions to the fashion and retail industry and the mining and resource sector, our scope of resources available under the one roof provide our customers with the transparency to assist them in creating greater efficiencies in their supply chains.

Our freight services

Road express - delivery throughout Australia

Local - standard delivery of parcels, cartons, cartonised  pallet, break bulk pallets (multiple distribution points), modules and freight cells (for extra protection and security)

Priority - same day or overnight metropolitan, regional or capital city delivery.

Specialised service expertise

Retail & Fashion

Toll IPEC is a leading distributor, with dedicated teams able to design, implement and manage your retail supply chain.

Toll IPEC Fashion will move your consignment by road, rail and sea. We have extensive warehousing capacity and automated technology to ensure your consignment arrives on time.

Our fashion services include:

  • delivery of hanging garments
  • delivery of flatpacks
  • weekend and public holiday services
  • store openings

Retail Service Centres

Toll IPEC also provides services to their customers through strategically located depots, located at major Australian shopping centres including Chadstone, Highpoint, Bondi Junction, Pitt Street, Parramatta and Carousel to name a few.

The Retail Service Centres allow Toll IPEC to easily deliver and distribute parcel freight in and around shopping centres and currently has 20 depots nationally.

Sensitive Freight

We have a dedicated team of specialists to coordinate movements of highly sensitive freight including sensitive electronic and medical equipment.

We have the capability to coordinate:

  • internal and external office relocation
  • data and medical centre relocation
  • exhibition and tradeshow movements

Technological support

Our services are backed by robust technology infrastructure. We use Mobile Data Terminals (MDTs) to collect and transmit data from the moment of pick-up to the point of delivery giving you up to the minute information.

We also have technology tailored for customers sending lower volumes of freight as well as high freight volumes. All of our online solutions are supplied free of charge with dedicated IT staff to provide support should you need it.

Where we operate

IPEC operate throughout Australia with coverage in all major retail centres and capital cities. Our fleet and network capability includes:

  • 1,500 pick up and delivery (PUD) vehicles
  • 52 depots
  • 150 agents and forwarders across the country

Sectors we specialise in include:

  • Manufacturing
  • Telecommunications
  • Education
  • Publishing
  • Electronics
  • Gaming
  • Food & Beverage

Contact Us

Toll IPEC Customer Service


T 1300 865 547