We offer a range of services across our Asia Pacific network, include:
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- Express services
- order taking and fulfilment
- transport management
- inventory management
- bonded facilities
- industry-specific supply chain management
- freight managment
- customised solutions and chemicals
- contract logistics
- aviation fuel logistics
- feeder services
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Our services are backed by innovative technology and a commitment to research and development with substantial investment in system process, control and automation such as:
- IdeaLab - our in-house Radio Frequency Identification (RFID) research and development department, working in conjunction with the IT, solutions and operational development teams; partnering Toll business units to drive growth through innovation, cost effective deployment of solutions and continuous improvement - remaining competitive, while creating and delivering a differentiated value for our customers.
- planning and modelling - route level; supply chain level
- in-house transport management system - providing end-to-end supply chain functionality from movement request receipt to billing and web visibility, all in real time.
- hand held terminals and GPS in-cab deployments
- web-based traffic monitoring capability
- “Control room” style operations management - centralized operational visibility delivering improvements in key areas including such as rostering, SMS delivery, pre-advices, driver fatigue management, driver unallocated visibility, returning vehicle visibility, planning templates and improved KPIs.
We work with a wide range of industries offering supply chain management services; energy, resource and marine logistics; and innovation, technology and operations development.
In partnership with niche service providers we also have the ability to offer highly specialised services such as collateral management and metals logistics, aviation fuel logistics, dangerous goods management and wine logistics.
The Consumer Sector
Our customers enjoy faster time to market, greater market penetration and access to new markets without incurring high start-up costs and greater economies of scale. Our distribution capabilities enable us to reach consumers across vast geographies.
Our services include:
- promotional packaging
- product recall management
- product disposal
- customisation
- hospital logistics support
- tracking of controlled drugs
- storage of equipment, records and documents
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- vendor managed hub for raw materials
- hub and spoke logistics
- production feed logistics
- procurement
- temperature controlled storage
- tracking of equipment usage
- SCM consultancy
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The High Tech Sector
In a constantly evolving industry we pride ourselves at being able to adapt solutions that meet changing needs and ensureshorter time-to-market, reduced inventory holding and greater efficiency and visibility across the supply chain.
Our services include:
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- quality testing
- product quality managment
- reverse logistics - returns and repairs
- home deliveries
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The Retail Sector
We offer tailored services to our customers to help improve their inventory-to-cash cycle, meet seasonal selling peak and ensure point of sale availability.
Our services include:
- SCM consultancy/projects
- distribution to retail outlets
- overflows management
- port splitting at overseas consolidation points
- home delivery and installation
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- repackaging and labelling
- distribution hub management
- in-store replenishment
- radio frequency identification (RFID)
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The Industrial Sector
We customise our solutions to handle a diversity of industrial products from raw materials to machinery, and that meet strict international Safety, Health and Environment (HSE) standards.
Our services include:
The Automotive Sector
Automotive - we provide core parts logistics solutions in supply chain strategy and design as well as warehouse, inventory and transport services management. We operate across Australia and Asia.
The Public Sector - since the 1980s we have been the partner of choice for various government agencies providing a wide-range of logistics services.
Our services include:
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- warehousing and inventory management and distribution
- lead logistics provider for forwarding and overseas support
- dangerous and hazardous goods manag
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Toll Global Logistics is a logistics partner of choice throughout the Asia Pacific region. We operate across 16 countries, employ approximately 10,000 people and at over 600 facilities. We have extensive fleet resources in the Asia Pacific region and we also have a large pool of dedicated support network to help us in fulfilling our mission to support our customers’ day-to-day operations with ease.
With Singapore the centre of our operations, we have expanded to encompass extensive air, road, rail and sea networks and industry capabilities
We have a regional fleet of more than 19,000 vehicles (courier trucks, prime movers, b-doubles, trailers) and 13,000 units of varied sizes of containers, ships, vessels and aeroplanes operating across the Asia Pacific region enabling us to serve and manage our customers’ critical supply chains.
China - operates a comprehensive transport network delivering to more than 1,600 cities with 48-hour coverage to 70 percent of the cities in Pan-China region. We also operate more than 20 logistics facilities across mainland China offering full supply chain solutions.
India - as one of few comprehensive multi-national corporations and 3PL logistics providers in India, we offer a full suite of supply chain solutions from a single contact point. Since we started our India operations in 1996, we have developed an extensive network spanning the country with distribution centres at key locations, and manage more than 1.7 million sq ft of warehouse space.
Indonesia - working predominantly with customers within the FMCG, food and beverage, industrial and automotive, sectors– we have built a solid reputation as a leading logistics provider based on our ability to streamline supply chains and offer our customers integrated logistics solutions. Manage six distribution centres in Jakarta and Surabaya totalling over 19,000 sq mtr.
Korea - we operate two distribution centres in In-Cheon Port and in Sung Soo Dong, Seoul with total warehouse space of approximately 4,000 sqm. Our distribution centre operations are back by nationwide transportation capability and an extensive network of port and railroad container yards.
Malaysia - we have been operating in Malaysia since 2000 working with customers within the Technology, FMCG, Industrial, Automotive, Mining and Marine service sectors.
Singapore - Singapore continues to be one of our major markets. It is also the nerve centre of our operations and the test-bed for new ideas, IT development and R & D efforts. TGL is one of a few companies in Singapore that is licensed to manage the shipment of dangerous goods and explosives.
Alongside our supply chain management services, we specialise in oil and gas, airport and wine logistics, freight management, dangerous goods / explosive cargo management.
Sri Lanka - since 2001 we have grown our Sri Lankan operations to become one of the Sri Lanka’s leading integrated logistics solution providers. We provide warehousing management services, value adds and island-wide distribution.
Taiwan - we operate a multi-customer distribution centres at Linkou, North Taiwan with a distribution capability within 24 hours for 90% island-wide points of delivery (POD).
Thailand - we operate a comprehensive network of warehouse, distribution and transport operations with the ability to reach all provinces within 72 hours and covers more than 4,000 drop points.
UAE as a joint venture operation between CWT Ltd (Singapore) and Mr Ali Albwardy, a local entrepreneur, Toll Global Logistics provides 3PL solutions to companies wishing to establish themselves in the area.
Vietnam - we have been providing 3PL in Vietnam since 2004 and now operating an extensive network of 15 sites; over 300 trucks and 50 employees; services key markets including FMCG, chemical, oil and gas industry. Our services:
- warehouse management
- nationwide distribution
- customs clearance
- value add services
- collateral management services.
We work closely with our customers to tailor solutions to match requirements. Our services are backed by robust and innovative technologies allowing for complete operational transparency and control across the supply chain.
Customised Solutions - Australia’s leading specialised warehousing and distribution service provider with a focus on technology and systems to enhance the efficiency of order processing and distribution. We offer design, construction and implementation of purpose built facilities alongside our existing extensive warehouse and distribution capability.
We also have the capability and licensing to handle dangerous and hazardous goods, including liquids and gas.
Contract Logistics - provides integrated and value-added contract transport and logistics services to customers within the Retail, FMCG, Materials and wharf cartage sectors.
Automotive - we provide core parts logistics solutions in supply chain strategy and design as well as warehouse, inventory and transport services management. We operate across Australia and Asia.
We are committed to delivering optimal logistics solutions for our customers. Part of this commitment is ensuring our services levels are the best they can be and that our services are accredited to relevant industry-based requirements.
Accreditations
Quality
SO 9001:2000
ISO 9001:2008
GMP & GDP in selective facilities
Security
C-TPAT (Customs Trade Partnership Against Terrorism)
Safety
OHSAS 18001 (Occupational Health & Safety Assessment Series)
ISM (International Safety Management)
Certification
Toll achieved quality standard from BVQI in 2000 across its product portfolio for contract logistics, including planning, warehousing, transport, and value-adding services.
Industry Recognitions
Global Supply Chain Council awarded Toll Global Logistics as Best 3PL Supply Chain Provider in Asia in 2010 in a joint nomination with customer Colgate-Palmolive in China
Frost & Sullivan named Toll the Domestic Logistics and Express Service Provider of the Year 2009 (Australia)
Toll Global Logistics won Supply Chain Innovation award in 2011 and 2012, awarded by the Supply Chain Asia Council
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