Media Release

12 September 2000

OPERATING PLANS FOR THE OLYMPIC PERIOD

With less than two weeks until the Opening Ceremony of the Sydney 2000 Olympic Games, the real impact and atmosphere of this mammoth event is really starting to be felt across the City.

All of the Sydney-based Toll businesses are now finalising their plans for what will be an extremely 'operationally challenging' few weeks. In fact, some have already commenced trialing their Olympic schedules. Those businesses involved in deliveries to the Olympics venues, particularly the Coca-Cola contract, are well advanced in "bumping in" stocks.

Toll has been planning for the Olympics period over the last twelve months. The basis of the planning process has revolved around understanding customer requirements and the likely transport conditions and restrictions during the Games period.

Across the Group, businesses have been pro-active in liaising with customers including presentations and workshops. For the business units with a large customer base, some surveys have been necessary. Ongoing liaison with Sydney Organising Committee of the Olympic Games (SOCOG), Olympic Roads & Transport Authority (ORTA) and the Olympic Commerce Centre (OCC) has been important to understand the expected impact of the Games on Sydney.

Accordingly each business unit has had to undertake detailed planning to formulate a customised plan for the Olympic period. In many cases, this has meant revised operating hours and procedures.

Toll is well prepared to meet the challenges of the Olympics. At the same time, given the unprecedented nature of the event, we realised that flexibility and communication will be required to meet specific and unexpected challenges as they arise.

If you would like details of operating plans for a specific Toll business, please contact the following: